FAQs

Export Customer List and Orders
Thu, Mar 7, 2024 at 11:38 AM
How to Change Single Item Price
Click on the Modify Accessories, Lifestyle or Hardparts Buttons Use the Category Menu to Select the appropriate part category Then Select the Model Year ...
Fri, Dec 10, 2021 at 3:27 PM
How to Change Single Item Availability
Click on the Modify Accessories, Lifestyle or Hardparts Buttons Use the Category Menu to Select the appropriate part category Then Select the Model Year ...
Fri, Dec 10, 2021 at 3:25 PM
Authorization for ... is in a closed state
Authorization for ... is in a closed state - Cause: This error typically happens when the funds for this order have already been captured via the Amazon...
Fri, May 21, 2021 at 8:41 AM
Authorization has already been completed
Authorization has already been completed - Cause: This error typically happens when the funds for this order have already been captured via the PayPal po...
Wed, May 19, 2021 at 9:12 AM
Authorization has Expired
Authorization has expired - Cause: This error typically happens when PayPal attempts to capture the payment from the customer. PayPal places a 72 hour ho...
Fri, May 14, 2021 at 9:26 AM
Checkout Securely Option is not Functioning
Checkout Securely Option is not Functioning - Cause: This error can happen when the dealership does not have a PayPal Business account. This error can...
Mon, May 24, 2021 at 3:53 PM
PayPal Sign Up - Error Code 10002 Security header is not valid
PayPal Sign Up - Error Code 10002 - Cause: There can be 2 causes: Wrong credentials: Make sure that you've put your API Username, API Password and ...
Fri, May 14, 2021 at 9:29 AM
Unable to Select Dealership in Dealer Locator
Cause: The most common cause is if your dealership just enrolled in the platform or enabled the dealership in the Center e-Commerce Custom Online Parameter...
Fri, May 14, 2021 at 9:38 AM
Transaction refused due to risk model
Transaction refused due to risk model Cause: One common cause for this is due to Fraud Management Filters being enabled or their settings on your PayPal A...
Fri, May 14, 2021 at 9:47 AM